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Facts and Figures

  • 3 million Britons damaged property when visiting UK hotels
  • UK guests checked out with £5m worth of stolen bathrobes
  • 80% of guests have taken something as a memento of their stay
  • 336,000 beds have been broken
  • 672,000 electrical items (kettles, irons, hairdryers etc) needed to be replaced
  • Over 300,000 TV sets ruined

*Source 'More Than Business' over a 5 year period

As Recommended by the Minister of Tourism

Guestscan with the Minister of Tourism

"I was very interested to see Guestscan's solution..."
John Penrose, Minister of Tourism


Specially negotiated legal advice is available to members. On the rare occasion when litigation is threatened it's essential to have experts at hand.


METCALFES - For legal advice in England, Wales & NI

Metcalfes are proud to be Guestscan's preferred legal advisors.

We are a city centre law firm based in Bristol, and our team is on hand to help you with a variety of legal issues which may affect your business.

Whether it's business matters, contracts, property, employment, estate planning or litigation, we have a member of our team ready to provide you with incisive, no nonsense and, most importantly, cost effective advice.

Guestscan members enjoy reduced rates for legal services and a free initial consultation. To see what we can do for you, and to use our simple enquiry form, click here.

Or visit our homepage: www.metcalfes.co.uk



HBJ GATELEY - For legal advice in Scotland

We are a full service national law firm that promotes the commercial interests of companies, individuals and organisations.

HBJ Gateley offer solutions-driven, flexible and commercial legal advice based on an integrated and partner-led service.

We are committed to the communities in which we live and work and actively support the ability of our teams to fulfil their potential. We look forward to working with you.

For more information click here.

Or visit our homepage: www.gateleyuk.com

HBJ Gateley Wareing



CRS is a service that allows Accommodation Providers to obtain compensation from wrongdoers who cause loss by way of criminal damage, trespass, breach of contract (such as smoking in room) or similar offences.

Civil Recovery can be used for any wrongful act that causes your business a quantifiable loss, such as; tampering with fire equipment (smoke detectors, fire extinguishers), malicious damage, smoking in room. If rooms are taken offline due to someone's wrongful actions, we recover the lost earnings.

CRS often work for smaller, family-owned businesses who don't have the scale or infrastructure to effectively manage the tricky and time-consuming process of recovering any losses.

To see what we can do for you just click here. Or visit our homepage: www.ukcrs.com

Civil Recovery Solutions

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Civil Recovery Solutions