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May 28th 2012
TripAdvisor Reviews Malicious, Bogus, Vexatious
Travel Trends Newsletter TripAdvisor Reviews: Malicious, Bogus, Vexatious says AAA 18 May, 2012 by Martin Kelly One of Asia Pacifics largest accommodation lobby groups says dealing with powerful review website TripAdvisor has become a huge issue for its 2000 members with the possibility for abuse having the strong potential to undermine a business and damage it. The Accommodation Association of Australia says operators regularly complain of malicious, bogus and vexatious reviews they feel powerless to stop...... more...
September 18th 2011
John Penrose visits Guestscan
The Government yesterday backed a new initiative to safeguard Britains hotel industry from nightmare guests during the 2012 Olympics. John Penrose, the Minister for Tourism........ more...